THE IMPACT OF KNOWLEDGE MANAGEMENT ON SOCIAL RESPONSIBILITY AT SOCIAL SECURITY ORGANIZATION IN EAST AZARBAIJAN PROVINCE

Abstract

The main purpose of this study was surveying impact of knowledge management on social responsibility. The population was 800 customers of Social Security organization in East Azarbaijan province. We determined the amount of the sample size with the used of Cochran sampling method which the statistical sample is 260 of these employees which have been selected through the simple random sampling method. To gathering of data, we used questionnaire with 23 items. In order to analyze the data resulted from collected questionnaires deductive and descriptive statistical methods are used. And to test the hypothesis of the research
we used Structural equations model. Findings show that appropriateness of the model indices were in good condition. So, research model fit is good.