The Relationship betweenTeachers ' Perception of Management Skills with dimensions of Total Quality Management

Abstract

The purpose of this study was to evaluate the relationship between teachers ' perceptionof the managers' skills with dimensions of total quality management in state and profit schools of Isfahan.Research methodology is descriptive- correlation method. The statistical community is the all teachers of high schools in the academic year of 2011-2012. 150 samples were selected by multistage random cluster sampling (90 females and 60 male). The information gathering tools were total quality management questionnaire and managers' skills questionnaire .Descriptive statistics for questions, one-way analysis of variance, correlation, regression and path analysiswere usedtotest the hypotheses. Results showed that it was a difference between perception of teachers of managers'skills with dimensions of the total quality management with respect to demographic characteristics .The coefficient of correlation between the dimensions of customer base, self-Assessment, continuous improvement and leadership from total quality management and teachers' perception from managers' skills respectively has been 396/0, 526/0, 387/0 and 791/0 that the rate was statistically significant. Results from path analysis also show leadership and self –Assessment of total quality management and work experience and education of the demographic characteristics withteachers' perception of managers' skills hasa unidirectional relationship.