AN OVERVIEW OF ASSESSMENT THE QUALITY OF WORKING LIFE COMPONENTS IMPACT ON EMPLOYEE’S PERFORMANCE IN THE FIELD OF RELATION TO TAXPAYER

Authors

  • Moosa Mohammadi M.A.of Insurance Management, Islamic Azad University, Rasht Branch, Rasht, Iran
  • Shahram Gilaninia Department of Industrial Management, Islamic Azad University, Rasht Branch, Rasht, Iran
  • Hossein Ganjinia Department of Public Management, Islamic Azad University, Rasht Branch, Rasht, Iran

Keywords:

Quality of work life, Customer relationship management, Taxpayers, Effectiveness of the organization

Abstract

A separate value for each client organization and customer relationship management can help segmenting existing customers based on their value to organization with all of these interpretations few organizations are able to use Elements of CRM to understand their customers Therefore, to determine the relationship between quality of work life and customer relationship management have great importance and can provide effectiveness and efficiency for organizations .This paper deals with this issue and finally comes to the conclusion that components of quality of work life impact on Customer Relationship Management

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Published

05-10-2013

How to Cite

Moosa Mohammadi, Shahram Gilaninia, & Hossein Ganjinia. (2013). AN OVERVIEW OF ASSESSMENT THE QUALITY OF WORKING LIFE COMPONENTS IMPACT ON EMPLOYEE’S PERFORMANCE IN THE FIELD OF RELATION TO TAXPAYER. Arabian Journal of Business and Management Review (AJBMR), 3(2), 108–111. Retrieved from https://j.arabianjbmr.com/index.php/ajbmr/article/view/488

Issue

Vol. 3 No. 2 (2013): Kuwait chapter of Arabian Journal of Business and Management Review

Section

Articles

License

Copyright (c) 2013 Moosa Mohammadi, Shahram Gilaninia, Hossein Ganjinia

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

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