The impact of digital disruption on social inequality: Challenges and opportunities for social work practice
Keywords:
Digital disruption; Social inequality; Digital divide; Social work; Digital literacy.Abstract
Digital disruption, characterized by the rapid integration of digital technologies across industries, has significantly impacted social inequality. While technological advancements offer opportunities for economic growth and innovation, they also exacerbate social inequalities, particularly for marginalized populations. This paper explores the challenges posed by digital disruption on social inequality, such as the digital divide, exclusion from digital services, and labor market displacement. It highlights the role of social workers in mitigating these challenges by advocating for digital literacy programs, promoting equitable digital policies, and adopting innovative service delivery models. Case studies demonstrate how digital tools have both hindered and helped reduce inequality, emphasizing the importance of strategic interventions. The paper concludes with recommendations for social work practice and policy, stressing the need for collaboration between social workers, policymakers, and tech companies to ensure inclusive digital practices. By addressing digital inequality through these approaches, social workers can play a critical role in ensuring that marginalized groups are not left behind in the digital age. The future of social work lies in leveraging technology to promote social justice and equitable access to resources, fostering inclusive digital environments that support vulnerable populations.
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