THE INFLUENCE OF KNOWLEDGE MANAGEMENT ON PRODUCTIVITY

Abstract

The aim of this research was to study the influence of knowledge management on increasing productivity. According to the objectives, this research could be considered as a practical one, and according to the methodology; it could be considered as descriptive – deductive. The statistical society included 540 employees of Lorestan Communication Organization, among whom 222 persons were selected as sample, using Morgan Table and random selection. We used two standard questionnaires, beside library research,
according to Likert 5 dimension model and Filious’s model. The validity and reliability for the knowledge management questionnaire was 0/90 and for the productivity questionnaire was 0/94, which were tested through Alpha Coefficient, and then they were accepted. The results showed that knowledge management influenced productivity positively.