Exploring the Effect of Organizational Citizenship Behavior on Human Resources Productivity Enhancement

Abstract

Purpose _ to investigate the effect of human resources productivity enhancement by organizational citizenship behavior Design/methodology/approach _ The competitive, changeable environment and the scarcity of resources and facilities have provided such provisions that attention to the concept of productivity has become one of the principal concerns of organizations’ chief executives of this era. In addition, using committed, diligent and empowered human resources adorned with all virtuous traits and worthy behavior, is considered one competitive advantage for every organization, since the operation of these individuals will result in nothing but enhancing productivity. Paying attention to invigorating these kinds of useful employees’ behaviors is one of the ways of productivity enhancement. Finding _ As a result, concepts like organizational citizenship behaviors are among others, one of relevant and helpful subjects for the promotion of employees operations and productivities. Research limitations/implications – In this article, assisted by the descriptive measuring study approach it has been tried, along with the organizational citizenship behavior survey, to
do research into its effect on human resource productivity enhancement of the employees of Blood Transfusion Organization in Tehran region.Practical implications – The required data for this study is collected through a standard questionnaire from 479 employees sample community which has been studied by regression analysis and structural functions modeling. Originality/value – The study results, in addition to identifying the position of organizational citizenship behavior, deals with its uses in human resources productivity development.