PERFORMANCE MEASUREMENT OF MANAGEMENT DEPARTMENTS OF IRAN ISLAMIC AZAD UNIVERSITIES BY USING OF DEA; (CASE STUDY: NORTHERN PROVINCES OF IRAN)

Abstract

Performance evaluation is considered as one of the basic necessities for individuals, groups and
institutions. Having the crucial responsibility of upbringing the required human forces of
societies and job markets, universities, as public organizations, are not exception. Using data
envelopment analysis (DEA) methodology, this study seeks to evaluate the performance of
management departments of Islamic Azad universities of north of Iran in three aspects of the
quality of education, quantity of education and research activities. The performance evaluation of
decision units in the main model is measured considering two input indices (the number of
entered students in three university degrees and full time scientific group) and three output
indices (the quality of education, the quantity of education and research activities), and also
sensitivity analysis is measured in 5 different scenarios. These models are analyzed using DEASOLVER and EMS software and after calculating the performance evaluation of each unit,
ranking them is done by the use of Anderson-Peterson technic. The results of these analysis show
that 10 units out of 16 units were identified as efficient and others were identified as insufficient.
Then, by determining the reference units for insufficient units, an appropriate pattern is
recommended.