JAHAN, S. N.; TAREK, A.; TASNEEM, R.; SHAKIL, M. Examining the impact of artificial intelligence on customer satisfaction in the IT industry. Arabian Journal of Business and Management Review (Oman Chapter), [S. l.], v. 12, n. 2, p. 23–27, 2025. Disponível em: https://j.arabianjbmr.com/index.php/ocAJBMR/article/view/1302. Acesso em: 3 apr. 2026.