PEGGY NAIDU; PROF MOHAMED SAYEED BAYAT. INTRODUCTION ASSESSING THE QUALITY OF SERVICE AT A UoT: THE CASE OF DUT. Arabian Journal of Business and Management Review (Kuwait Chapter), [S. l.], v. 11, n. 2, p. 92–100, 2022. Disponível em: https://j.arabianjbmr.com/index.php/kcajbmr/article/view/1115. Acesso em: 13 oct. 2025.