AN INVESTIGATION OF THE PROCESSES OF IT MANAGEMENT. Arabian Journal of Business and Management Review (AJBMR), [S. l.], v. 3, n. 7, p. 117–140, 2014. DOI: 10.65453/ajbmr.v3i7.1139. Disponível em: https://j.arabianjbmr.com/index.php/ajbmr/article/view/1139. Acesso em: 11 jun. 2026.