EVALUATION OF CUSTOMER ORIENTATION AND ITS IMPACT ON TAXPAYER SATISFACTION BASED ON SERVQUAL MODEL (CASE STUDY: TAX AFFAIRS ADMINISTRATION OF GUILAN PROVINCE). Arabian Journal of Business and Management Review (AJBMR), [S. l.], v. 3, n. 2, p. 91–95, 2013. DOI: 10.65453/ajbmr.v3i2.485. Disponível em: https://j.arabianjbmr.com/index.php/ajbmr/article/view/485. Acesso em: 11 sep. 2026.