STUDYING THE EFFECT OF CYBERNETIC PATTERN ON QUALITY ASSURANCE BY REVIEWING THE ROLE OF LEARNING ORGANIZATION MEDIATOR VARIABLE IN GENERAL UNIVERSITIES OF TEHRAN

Abstract

In recent decades, approaches to quality assurance in universities and centers of higher
education and research – in contrast to the quality management approach in organizations,
businesses and industry - has been the focus of considerable attention. The aim of this study was
to investigate the influence of cybernetics on quality assurance with regard to mediator of
learning organization at the University of Tehran. In this regard, (163) of faculty members of
Tehran University, Martyr Beheshti University and Tarbiat Modarres were selected as the
samples using randomized and standardized questionnaires. In order to analyze the data and
collected information and answering the research questions
and study of conceptual model and review research that represents a significant network of
relationships between the variables being studied, the method of path analysis and structural
equation modeling is used. The findings suggest direct effects of the Cybernetics model on
learning organization has been (0.63), Cybernetic model of quality assurance level (0.44) and the
quality assurance level (0.76) and indirect impacts of Cybernetics on the quality assurance of the
learning organization model level (0.33), respectively. It should be mentioned that the proposed
set of strategies will be provided to improve quality assurance in universities in the country -
based on open questions of the questionnaire research - at the end of this article.