DEFINING THE PLACE OF EXPERT SYSTEMS IN THE OPERATION OF ORGANIZATIONS

Abstract

So far plenty of discussions have been made to review the knowledge but not many paid attention to its application in solving the real problems, therefore in this article we try to introduce and define the application of expert systems. Regarding the complexity and wide range of computation and considering the different aspects of major decision making process, these systems have been in the center of attention in recent years. Designing the professional systems is an attempt to apply computers in much more detailed fields and also try to gradually introduce them as potential working power to the market. These systems are basically designed to solve those problems that need to be solved by expert people. In fact an expert system is a branch of artificial intelligence which tries to present special services along with experts by collecting and applying specialized information and logic in a specific field. This article thoroughly attempts to view the case from managements' sight. Expert
systems not only are really capable in big time processing of data but are also able to act and decide as an expert human being and since the art of management is totally visible in them so they have an undeniable place in management and organizations.