Evaluation of Customer Orientation and Its Impact on Taxpayer Satisfaction Based on SERVQUAL Model (Case Study: Tax Affairs Administration of GuilanProvince). Arabian Journal of Business and Management Review (AJBMR), [S. l.], v. 3, n. 3, p. 61–67, 2013. DOI: 10.65453/ajbmr.v3i3.517. Disponível em: http://j.arabianjbmr.com/index.php/ajbmr/article/view/517. Acesso em: 28 oct. 2026.